We focus on providing outsourced solutions for companies located in the Okanagan area. Our cost effective technical support plan enables your company to get the support and maintenance you require for a much lower cost than hiring full-time IT professionals.
The service we provide is simple. We have a three tiered system that provides need based technical support. All prices are in Canadian dollars.
Description |
Time |
Price |
(1) 4 hours technical support/Remote Monitoring |
Monthly |
$300 |
(2) 8 hours technical support/Remote Monitoring
|
Monthly |
$600 |
(3) 12 hours technical support/Remote Monitoring
|
Monthly |
$900 |
|
1 hour |
$80 |
Emergency/Non contract hours
|
1 hour |
$85 |
Please contact us to set up a meeting.
Technical support is key to a well run operation. Each client's needs are different and therefore require specialized support but to give you an idea of what we do each month here is a list of some basic support services:
- Maintain and/or implement a reliable backup system.
- Backup critical data.
- Data recovery.
- Scan systems with an updated spyware removal tool.
- Virus scanning and removal.
- Software and hardware installations and upgrades.
- System migrations or moving information from an old computer to another.
- General troubleshooting.
- Networking.
* Additional hardware and software cost will be incurred by the client.
One of our technical support consultants will work with you to come up with a client specific plan dependent on your special needs.
We will provide you with more customized solutions should they be required.
Our focus is on a solid and continued relationship with each of our clients. We provide fast and effective service that meets our client’s specific needs. We are always available to solve your IT problems. |